Delivery & Return

Delivery & Return Policy


🚚 Delivery Policy

  • Processing Time: Orders are processed and shipped within 1–3 working days after receiving ₹100 advance payment.
  • Estimated Delivery Time:
    • Metro Cities: 3–5 working days
    • Tier 2 & Rural Areas: 5–7 working days
  • Shipping Partners: We use trusted courier services for fast and secure delivery across India.
  • Shipping Charges:
    • Free shipping on orders above ₹499
    • No extra COD charges (₹100 advance required)
  • Order Tracking: You will receive tracking details via Email/WhatsApp once your order is dispatched.
  • Delivery Delays: While we aim to deliver on time, unforeseen delays may happen due to weather, courier load, or festivals. We appreciate your patience.

🔄 Return & Replacement Policy

  • Return Window: 7-day return/replacement available from the date of delivery.
  • Eligible Conditions:
    • Product is damaged or defective on arrival
    • Wrong product received
    • Product is not working as promised (verified via video)
  • Not Eligible for Return:
    • Used or physically damaged by customer
    • Drone crashed due to improper handling
    • Product without original packaging/accessories
  • Advance Payment: ₹100 advance is non-refundable once the order is shipped.
  • Return Process:
    • Email us at support@fitprolifestyle.com within 7 days
    • Attach product photo/video & your order ID
    • We’ll verify and arrange a replacement if eligible
  • Refunds: We primarily offer replacements. Refunds (if applicable) are processed within 5–7 business days to the original payment method.

📞 Need Help?

We’re always here to help you with your orders or product issues. Contact us:

  • Email: support@fitprolifestyle.com
  • Phone/WhatsApp: +91-789-12345-29
  • Business Address: FitPro Store, Jaipur, Rajasthan – 302012, India

Thank you for shopping with FitPro – Smart Shopping for Smart People!